Business
Brain drain hits Nigerian banks as tech experts, others resign in droves
Funds transfer between bank customers, in some cases now take an upward of two weeks to either drop in the receiver’s account or reversed to the sender.
Besides this obvious development, information is rife that most of the banks are working round the clock to manage internal tech problems that have suddenly hit them due to mass resignation of tech experts, who are travelling out of the country for greener pastures.
Besides the current wave of managing the crisis, the fear of succession has also gripped some of the establishments as the old hands are likely to end up not having anyone to take over from them. Fears that the quality of service provided by the banks in the country might even worsen in the coming months are growing.
Indeed, industry sources believe that banks are set to be hit by a great wave of resignations in September as a lot of their employees are booked to obtain their visas by the end of this month. At the post-Bankers’ Committee meeting press briefing held in April, the Chief Executive Officer of Sterling Bank Plc, Abubakar Suleiman, told reporters that the industry had been hit by an exodus of tech talents.
“So many of our very experienced talents, especially in the area of software engineering, are either leaving the industry or leaving the country,” a development he referred to as a “great resignation,” he said.
Suleiman stated that the Chartered Institute of Bankers of Nigeria (CIBN), the umbrella professional body for lenders in the country, would “drive the process of training more skills in the area where we see deficits,” adding that the bank CEOs at the meeting discussed plans to fund training for new tech-focused staffers to replace those who have left.
There have been reports on social media in recent times that Nigerian banks are facing frequent system breakdown and other IT related challenges as most of their tech engineers have resigned to join digital firms in the country’s booming fintech sector, especially the global conglomerate, Amazon, which began operations in Nigeria’s e-commerce space a few months ago.
It was however gathered that it was not only tech focused staff of the banks who are quitting in order to take up juicy appointments both within and outside the country.
An Assistant Head of Operations at the branch of a Tier 1 bank, who spoke on condition of anonymity, told New Telegraph’s correspondent that he recently obtained his visa to pursue a Masters Degree programme in the United Kingdom and would be leaving the country with his family next month.
According to him, he decided to apply for the visa, following encouragement from several former colleagues who resigned in the last few months and have secured jobs or admissions for post graduate programmes either in Europe or Canada.
The bank official said: “Despite the fact that the tough economy in Nigeria has been leading many bank staff in the last seven years to resign to seek better opportunities outside the country, I was not too keen on making that move.
“However, as economic conditions and insecurity have worsened since early this year, my wife and I decided that I should try my luck and apply for a UK visa. I was pleasantly surprised to be informed that my application was successful,” he said.
He disclosed that his immediate superior, the Head of Operations at the branch, had also obtained a UK visa and would be submitting his resignation letter in the coming days.
“The situation (wave of resignations in the industry) is really very serious and I’m wondering how banks are going to cope in terms of service delivery, if it continues. I can tell you that out of every 10 bank employees that you speak with today, at least four will tell you that they are making serious plans to “japa” (local parlance for leaving the country for greener pastures abroad).
“A lot of my colleagues are already complaining of being overworked because staff who resigned months ago are yet to be replaced,” he said.
Downturn in economy Another middle level bank staff at a Tier I bank branch in Lagos, who echoed similar views, predicted that the wave of resignations would increase in the coming months as economic conditions and governance issues in the country continue to deteriorate ahead of the general election next year.
“A lot of people are trying to ‘japa’ due to the situation in the country. The naira is heading towards N1, 000 per dollar; the prices of goods and services (inflation) are accelerating at an alarming rate; students of government-owned higher institutions have been at home for over six months now because of the strike embarked upon by their teachers and the rising wave of killings and kidnapping cases across the nation, are making many people to believe that with the election next year drawing near, governance will completely collapse. Thus, the only option left for any serious person is to travel abroad.”
The bank official revealed that in a bid to tackle the crisis, the financial institution she works for had reduced the minimum academic qualification required for people applying for permanent staff positions to Second Class Lower (2/2) University Degree from Second Class Upper (2/1).
She, however, said that the lowering of the academic qualification did not appear to be stemming the wave of resignations as many of the young permanent staff employed by the bank in recent times has quit after only two years to accept better offers outside the industry.
“Most of the young people that are even lucky to be employed as permanent staff by banks are not even interested in spending more than three or four years in the industry. After about two years, you will hear that they have either migrated to Canada or are doing remote work,” she said.
The bank official debunked the view that increasing automation would mitigate the impact of the resignations on the quality of service provided by the banks. She argued that while most bank operations are automated, there are still services that require the human element, pointing out that a lot of bank customers in the country prefer to visit bank branches to resolve issues that could have been addressed from the comfort of their homes.
Commenting on the wave of resignations and its likely impact on the industry, the President of the Bank Customers Association of Nigeria (BCAN), Dr Uju Ogubunka, told New Telegraph that “the impact is already being felt. Many experienced and skilled bankers are already resigning for greener pastures abroad. It is a reality.”
According to him, the resignations will adversely impact the industry as “service quality will go down and people will complain and all that.”
Ogubunka, who noted that the wave of resignations was not peculiar to the banking industry, said that he knew a lot of people in other sectors of the economy who are also planning to quit their jobs to look for better employment offers outside the country. He attributed the development to the tough economy, pointing out that it was in the nature of human beings to emigrate in search of a better life.
“That is why we are asking that it is very important that all the focus should be on improving the Nigerian economy,” he stated.
On his part, the CEO of BIC Consulting Services, Dr Boniface Chizea, said that he could not predict to what level the great resignation will get to before it would start to impact the banks negatively. He noted that while automation is helping the banks to cope with the resignation of key staff, the industry would be concerned if the number of exiting staff continues to head north.
Chizea said: “There are countries out there, like Canada, that have labour shortage. So, people will want to move to such places to search for work. That is why we must tackle our economic problems.
What is causing the high inflation; the depreciation of the naira?” Blessing in disguise Last week, in his address at the pre-media briefing for the CIBN’s 15th Annual Banking and Finance Conference (ABFC), scheduled for September 13 – 14, Suleiman, who is the Chairman of the Consultative Committee of the conference, announced that an ongoing research finding on, “Analysis of Human Capital Attrition in a Global Context: A Case Study of the Financial Services Industry,” would be shared for information of stakeholders and value addition to the 15th ABFC.
Responding to a question on what measures the banking industry is taking to address the great resignation, he said: “With reference to the Chinese word for crisis, which also means opportunity, our attitude is that Nigeria is not lacking in healthy, young people, who are willing and are able to work. Therefore, if we see ourselves losing talent, the best response is to actually focus on converting those young people as replacement for those who are leaving.”
He further disclosed that “the industry, as a collective, is putting together a plan that will enable us support individuals who are looking to acquire skills in the area of technology and all other fields where we have skills shortage. The thinking is that actually, we can turn the crisis into an opportunity.” (New Telegraph)
Nigeria’s oil infrastructure has a habit of telling uncomfortable truths. Not just about barrels and flow rates, but about how a country chooses to value what it cannot afford to lose, and what it risks when it gets that calculation wrong.
Take the Amukpe-Escravos Pipeline, for example. A syndicate of lenders, led by Sterling Bank, is pushing back against efforts to revive a collapsed transaction involving a 40% stake in the asset. Their argument is not complicated. It is rooted in numbers and contractual discipline.
To be clear, a deal that fell apart in 2024 is being reconsidered using a valuation from that same year. However, since then, the asset has proved its worth. Independent assessments now place that stake closer to $600 million. The earlier benchmark sits far below that. The gap is not cosmetic. It is material. And if left unaddressed, it becomes a cost.
The original $243 million offer did not collapse by accident. It was terminated in October 2024 after Conpurex Limited failed to meet payment obligations, breached key terms, and sought to shift risk back to the seller. By the time the Technical Committee closed the process, confidence had already drained out of it. That much is settled.
Ordinarily, that should have been the end. Instead, there are moves to return to a September 2025 approval linked to that same process. The lenders describe this as an administrative carryover. Their response is simple. Start again. Set aside the old approval. Bring in an independent adviser. Return the asset to the market and let current value speak.
What is striking is not just the position itself, but how unusual it sounds in the Nigerian context. In a system where strategic assets have too often travelled through corridors of convenience, an insistence on valuation and process can sound almost rebellious. It should not be so.
Because this is not entirely about one pipeline. It is about whether a terminated deal remains terminated. Whether contracts still mean what they say. Whether performance counts for anything once the paperwork has been filed away. And, crucially, who bears the cost when value is ignored.
The numbers, as always, are blunt. A 2025 independent valuation, referenced in the March 2026 edition of Africa Oil+Gas Report, places the 40% stake at a mid-case of $372 million, a high case of $544 million, and an upside of $641 million. These are not speculative figures. They reflect an asset that has quietly done its job in a difficult environment.
With a capacity of 160,000 barrels per day and uptime consistently above 95%, the Amukpe-Escravos Pipeline has become one of the more reliable evacuation routes in a system where reliability is often in short supply. While other corridors struggle with theft and disruption, this one works.
That fact matters a great deal. Because when an asset proves itself under pressure, its value does not stand still. It moves. To price it as though nothing has changed is not just a technical choice. It is a financial one. And every financial choice has consequences.
It says performance can be ignored. It says time does not count. It says administrative continuity can outrun economic reality. To be fair, the earlier process gave enough warning signs. Lenders questioned the assumptions. Coordination was weak. When Continental Oil and Gas stepped back, Conpurex entered without a clean transition and soon began to reopen settled terms, shifting obligations and introducing new conditions that unsettled the commercial balance. The eventual termination was not dramatic. It was inevitable.
What unsettles stakeholders now is the possibility that a process that ran its course may still shape the outcome. If a concluded transaction can reappear without a clear restart, the line between closure and continuity begins to blur. Once that line blurs, contractual uncertainty follows. And when certainty weakens, serious capital takes notice.
This is where the issue widens beyond the pipeline itself. Back in March, Africa Oil+Gas Report described the Amukpe-Escravos matter as no longer just a transaction story, but a test of how Nigeria governs, values, and safeguards strategic oil infrastructure. That reading feels even more relevant now.
Because what is at stake is not simply who acquires a stake in a pipeline. It is how the country signals to those willing to invest in its most critical assets. It is about whether value is recognised only in theory, or protected in practice. It is about whether losses are acknowledged, or quietly absorbed.
The lenders’ position is often described as resistance. It is better understood as discipline. Reset the process. Revisit the approval. Bring in independent oversight. Return the asset to the market through a transparent and competitive process that reflects present realities. Ensure capable counterparties. Align all stakeholders.
These are not extravagant demands. They are the basics. Nigeria has seen too many assets drift from promise to regret. Too many structures that once worked reduced to cautionary tales. When something works, when something proves resilient in a difficult system, the least that can be done is to treat it with the seriousness it has earned.
Moments like this do not announce themselves as turning points. They arrive quietly, dressed as routine decisions.
But they reveal everything. For an economy seeking disciplined capital and trying to rebuild confidence, the signal matters. Let the process be reset. Let valuation reflect reality. Let the outcome show that when Nigeria recognises value, it also knows how to protect it, and what it stands to lose when it does not.
Until then, the lenders’ position stands as a reminder that in a system where too much has been taken for granted, some lines are too important to be crossed and must be held.
● Sufuyan Ojeifo publishes THE CONCLAVE online newspaper.
…Meets CBN Capital Requirements, to Open Eight New Branches in 2026.
NOVA Bank Limited has announced the appointment of Jude Anele as its Managing Director and Chief Executive Officer, following the approval of the Central Bank of Nigeria.
The appointment comes at a pivotal moment in the Bank’s evolution, following its transition from merchant banking to commercial banking and the successful completion of its recapitalisation programme ahead of the March 31, 2026, regulatory deadline.
Anele brings more than 33 years of banking experience across West and Central Africa, with deep expertise in retail /commercial banking, corporate banking, risk management, institutional transformation and executive leadership. Over the course of his career, he has led complex banking operations, strengthened governance frameworks, delivered sustainable revenue growth and built high-performance teams.
The appointment reflects the Board’s strategic commitment to consolidating NOVA Bank’s commercial banking platform while accelerating growth across its Corporate, Commercial and Retail segments, as well as priority markets.
Speaking on his appointment, Anele said he was honoured to assume leadership of the Bank at a defining stage of its growth.
“Nova Bank has built a strong institutional foundation defined by regulatory compliance, capital strength, disciplined governance and a clear commercial mandate. Our focus now is execution — deepening customer relationships, expanding responsibly across priority markets, strengthening risk discipline and delivering sustainable value to our shareholders,” he said.
The Bank’s Chairman, Phillips Oduoza, also expressed confidence in the new leadership.
“The Board is pleased to welcome Mr. Jude Anele as Managing Director and Chief Executive Officer. His depth of experience, strategic clarity and proven leadership record align strongly with NOVA Bank’s growth ambitions,” Oduoza said. He added that with recapitalization completed ahead of the regulatory timeline, the Bank is entering a new phase defined by scale, stability and structured expansion.
NOVA Bank also confirmed that it has met the recapitalization requirements set by the Central Bank of Nigeria ahead of the regulatory deadline, reinforcing its capital adequacy and long-term financial stability. The capital raise, supported by new and existing shareholders, further strengthens the Bank’s balance sheet and positions it for disciplined growth.
In 2025, Global Credit Rating reaffirmed NOVA Commercial Bank’s national scale long- and short-term issuer ratings of BBB(NG) and A3(NG) respectively, while Agusto & Co. reaffirmed the Bank’s “Bbb” rating with a stable outlook, reflecting its strong capital base, sound liquidity position and resilient asset quality relative to its risk profile.
NOVA Bank currently maintains operations in Lagos, Abuja, Owerri and Port Harcourt, with plans to open eight additional branches across key commercial hubs in 2026 as part of its expansion strategy.
The commissioning of the Bank’s regional office in Owerri marked a significant milestone in its South-East and South-South growth strategy. The event attracted government officials’business leaders and Nigerians in diaspora and underscored NOVA Bank’s commitment to supporting enterprise development and economic growth.
NOVA Bank Limited is a commercial bank licensed and regulated by the Central Bank of Nigeria. Commencing operations in 2018 as a merchant bank, the institution transitioned to a commercial bank in 2024 and provides retail, SME, corporate and commercial banking services through its Phygital model—an integrated approach combining physical branch presence with digital banking infrastructure.
The Dangote Refinery on Tuesday reduced its petrol gantry price by N100, from N1,175 to N1,075 per litre.
The move followed a slump in global oil prices, with Brent crude dropping to $89 per barrel from over $100 on Monday.
Officials of the refinery confirmed the development to newsmen, adding that diesel prices have also been reduced.
They stated that petrol supplied via coastal distribution channels will now sell for N1,050 per litre, reflecting a slight differential for marine logistics.
Similarly, diesel is now N1,430 per litre at the gantry, representing a N190 reduction from the earlier price of N1,620 per litre.
According to oilprice.com, Brent crude prices witnessed a dramatic reversal on Tuesday, plunging nearly 27 per cent from the previous day’s high of $119 per barrel to as low as $87 per barrel.
The Dangote Refinery reportedly blamed global crude volatility for the repeated price hikes, citing tensions arising from the US-Iran conflict.
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